Please make sure you are logged in to your MySouthampton account before trying to access any of the services on this page.
You will find your library card number on the barcode of your library card, your SmartCities account number, or your Southampton University ID card preceded by a 'U'.
If you have forgotten your library PIN, please request a library PIN reset.
You can now use your MySouthampton account to manage your council tax and housing benefits. You can also subscribe to services for landlords and business rates.
You may be asked to complete some security questions in order to link your account to MySouthampton.
If you experience problems completing the questions, you may need to request a council tax PIN number. This will be sent to you by post.
Please note: Your account will open in a new window. Please ensure your pop-up blocker is switched off.
If you have further problems with this process, you can contact the services through the Registration help form, choosing that you have an issue with an account you've registered already.